Refund Request

Further to the email received from our Customer Support team, please enter your bank details below so that we can complete your refund.

6 numbers without spaces
999999 or 99-99-99
Maximum length of 17 numbers without spaces
Maximum length of 34 letters and numbers without spaces
Maximum length of 11 letters and numbers without spaces
Please enter a valid email address

Terms & Conditions

  • Please note that failure to include any of the information requested above, may result in a delay in processing your payment.
  • Eurotunnel Le Shuttle processes data in accordance with the UK Data Protection Act 2018, the French Law Loi Informatique et Liberté and the General Data Protection Regulation 25th May 2018.
  • Your details will be used by Eurotunnel Le Shuttle solely for the purposes of processing payment to you.
  • Your data will be treated in accordance with our Privacy Notice which is available to view at