The Home Office has suggested that all coach operators utilise a system of colour coded cards (see below) to identify which category of passengers the coach is carrying. Eurotunnel Le Shuttle requests that coach operators implement this system as a priority in order to assist staff identify coaches on arrival. Eurotunnel Le Shuttle will conduct random checks to verify that information regarding the category of passengers carried is correct. It is important that coach drivers are reminded that it is their responsibility to check that all passengers have returned to their coach before departing the coach parking area. Should any customers be left behind, Eurotunnel Le Shuttle staff will identify the coach concerned and will escort it back to the terminal building to collect them. We respectfully remind coach operators that should a coach also be selected for a security search, then the time taken to match passengers to baggage will be extended if any of the passengers are missing.